Shipping & Delivery Policy
Last Updated: January 2, 2026
100% Digital Service
CodeCollab is a cloud-based software service. No physical products are shipped or delivered.
1. Digital Service Delivery
CodeCollab Pro subscription is delivered instantly upon successful payment. Here's what you receive:
- Immediate Access: Pro features are activated within seconds of payment confirmation
- Email Confirmation: You'll receive a confirmation email with your subscription details
- Dashboard Update: Your dashboard will reflect Pro status immediately
2. Delivery Timeline
Instant Activation
Pro features available immediately
Email Receipt
Within 5 minutes
Global Access
Available worldwide 24/7
3. Access Requirements
To access CodeCollab Pro features, you need:
- A stable internet connection
- A modern web browser (Chrome, Firefox, Safari, or Edge)
- Your registered account credentials
4. Service Availability
CodeCollab is available:
- 24/7 Access: Our service is available round the clock
- Global Coverage: Accessible from anywhere in the world
- 99.9% Uptime: We strive for maximum availability
Occasional maintenance windows may occur, and users will be notified in advance when possible.
5. No Physical Shipping
Since CodeCollab is entirely digital:
- No shipping address is required
- No shipping charges apply
- No delivery delays or tracking needed
- No physical items to return
6. Delivery Issues
If you don't see Pro features after payment:
- Wait 5 minutes and refresh your browser
- Log out and log back in
- Check your email for payment confirmation
- Contact support at codecollabbeta@gmail.com
We typically resolve delivery issues within 1-2 hours during business hours.
7. Contact Us
For any delivery-related queries:
Email: codecollabbeta@gmail.com
Response Time: Within 24 hours